FAQ

Q: Are you a trading company or a manufacturer?
A: We are a direct manufacturer with a dedicated production team and export-focused service expertise in cold roll forming machinery.

Q: Can the machine produce only one panel profile?
A: No. Our machines are engineered for multi-profile versatility, supporting wider and dual-layer production capabilities. A single unit can produce 3+ distinct panel profiles with tooling adjustments.

Q: What is the typical lead time for machine production?
A: Standard lead time is 20–45 business days. For urgent orders, we prioritize production to expedite delivery without compromising quality.

Q: How is quality control ensured during manufacturing?
A: Our rigorous QC protocol includes raw material inspection,precision machining of rolls and critical components.
Assembly verification,surface and shaft integrity testing,pre-shipment operational trials and packaging checks.

Q: What if the machine malfunctions?
A:24-month warranty,Free replacement of irreparable parts (customer covers shipping fees).
Post-warranty support: Lifetime technical assistance and negotiated repair solutions.

Q: What differentiates you from competitors?
A: Our strengths include customer-centric service with tailored engineering solutions.
Low-maintenance, user-friendly designs for quick installation and operation.
Value-added guidance to optimize your ROI and product performance.

Q: Can we partner as your international agent?
A: Absolutely! We actively seek collaborations with distributors or agents to sale our roll forming machine.